Descrição da vaga
Consultor de Atendimento ao Cliente
Calling all tourism pros based in Mallorca!
We are seeking digital experienced and helpful individuals like you to join our diverse team of Hotel Reps. If you have the right to work in Spain and speak English plus German, then keep on reading!
*Please note that the position is in the South East of the Island ( Cala D´or ).
ABOUT OUR OFFER
A job at TUI offers more than your basic salary which already starts at 20.600€ gross/year, and your earned commission on top. For TUI Hotel Reps, an average commission potential starting from 200€ - 600€ per month with no upper limit. The more you sell, the more you earn.
A company iPad & uniform are of course standard.
Work week of 39 hours with minimum 1.5 days off.
22 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day).
Discounts and multiple offers with TUI Club De Benefits.
Option to obtain a discounted private health insurance.
We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
We offer permanent or seasonal contracts, but either way you can level up your career with growth opportunities tailored to your unique skills and expertise.
ABOUT THE JOB
Create special moments for our guests. Make them feel welcome and happy, building a strong connection with each one.
Engage with guests from around the world to identify their needs and offer tailored recommendations. Promote and sell our experiences effectively to match our products with guests’ preferences, aiming to exceed sales targets and boost revenue.
Be prepared to handle changes and challenging situations effectively to provide the best possible service to our guests.
Collaborate with colleagues, teams, suppliers, and partners from all over the world and embrace our diverse TUI culture.
Monitor progress with sales and service updates, as well as guest feedback. Celebrate successes in meeting sales targets, solving problems, and providing great service. .